Términos del servicio
TERMS OF SERVICE
GENERAL OVERVIEW
Welcome to Mastira. The terms “we”, “us” and “our” refer to Mastira. Mastira operates this store and website, including all information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Mastira is powered by Shopify, which allows us to provide you with the Services.
The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as disclaimers and limitations of liability.
By accessing, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state, province, or country in which you reside, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing our online store, browsing it, or purchasing any products or services that we offer, you may be required to provide certain information such as your email address, billing address, payment information, and shipping address.
You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2: OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible on our online store. However, you should note that colors and product appearance may differ from how they appear on your screen due to your device type and display settings.
We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or be exactly as shown on the website.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities of products offered to any person, geographic region, or jurisdiction.
SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. Mastira reserves the right to accept or reject any order at its sole discretion.
Your order will not be accepted until Mastira confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as Mastira may not be able to accommodate cancellation requests once an order has been accepted.
If we make changes to or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time of purchase.
All purchases are subject to returns or exchanges only in accordance with our Refund Policy [LINK].
You represent and warrant that purchases made through our store are for personal or household use only and not for resale or export for commercial purposes.
SECTION 4: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in the order confirmation email.
Unless otherwise stated, listed prices do not include taxes, shipping, handling, customs duties, or import fees.
Prices shown on our online store may differ from prices offered by third-party retailers or other platforms.
For all purchases, you agree to provide current, complete, and accurate purchase, payment, and account information. You also agree to promptly update your account information so we can complete your transactions and contact you if needed.
You represent and warrant that:
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The credit card information provided is true, correct, and complete.
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You are authorized to use the credit card for the purchase.
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Your credit card company will honor the charges incurred.
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You will pay all charges incurred at the posted prices, including applicable taxes, shipping, and handling fees.
SECTION 5: SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays.
All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
Once products are handed over to the shipping carrier, ownership and risk of loss pass to you.
SECTION 6: INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brand names, text, graphics, images, product reviews, videos, audio, and the design and arrangement of these elements, are owned by Mastira, its affiliates, or licensors and are protected by intellectual property laws.
These Terms permit you to use the Services only for personal, non-commercial use.
You may not reproduce, distribute, modify, publicly display, republish, download, store, or transmit any material from the Services without prior written permission.
The name Mastira, logos, product names, service names, designs, and slogans are trademarks of Mastira or its licensors.
Shopify and its logos are trademarks of Shopify.
All other names, logos, and brands belong to their respective owners.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control.
These tools are provided “as is” and “as available” without warranties or endorsements.
Your use of optional third-party tools is entirely at your own risk.
SECTION 8: THIRD-PARTY LINKS
Our Services may contain links to third-party websites or resources.
We are not responsible for examining or evaluating the accuracy or content of third-party materials or websites.
If you choose to access third-party websites, you do so at your own risk.
SECTION 9: RELATIONSHIP WITH SHOPIFY
Mastira uses Shopify technology to provide the Services.
However, any purchases made through our store are made directly with Mastira.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of the sales between you and Mastira, including injuries, damages, or losses related to products purchased.
You expressly release Shopify and its affiliates from any claims arising from your transactions with Mastira.
SECTION 10: PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK].
Certain personal information may also be subject to Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have read these policies.
SECTION 11: USER COMMENTS
If you submit suggestions, ideas, reviews, comments, or other content (“Comments”), you grant Mastira a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute such Comments.
We may monitor, edit, or remove content that we determine to be unlawful, offensive, or in violation of these Terms.
You are solely responsible for any Comments you submit.
SECTION 12: ERRORS AND OMISSIONS
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct any errors or cancel orders if information is inaccurate at any time without prior notice.
SECTION 13: PROHIBITED USES
You may not use the Services for any unlawful purpose or to violate any laws.
You also agree not to:
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Upload malicious code or viruses
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Collect personal data from other users
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Conduct phishing, fraud, or spam activities
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Attempt to bypass security measures
We reserve the right to terminate your access if you violate these Terms.
SECTION 14: TERMINATION
We may terminate or suspend your access to the Services at any time without notice.
Your obligations and liabilities incurred before termination will survive termination.
SECTION 15: DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind, including merchantability or fitness for a particular purpose.
We do not guarantee uninterrupted or error-free service.
SECTION 16: LIMITATION OF LIABILITY
To the fullest extent permitted by law, Mastira, Shopify, and their affiliates shall not be liable for any damages, including lost profits, lost data, or indirect damages resulting from the use of the Services.
SECTION 17: INDEMNIFICATION
You agree to indemnify and hold harmless Mastira, Shopify, and their affiliates against any claims or damages resulting from your violation of these Terms.
SECTION 18: SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force.
SECTION 19: ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Mastira regarding the Services.
SECTION 20: GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction where Mastira operates.
SECTION 21: CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting changes on our website.
Your continued use of the Services constitutes acceptance of those changes.
SECTION 22: CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Contact details:
[INSERT BUSINESS NAME]
ecomercedanico@gmail.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]